Frequently Asked Questions
How long is a Sauna Shack session?
Bookings for the Sauna Shack are 50 minutes long. This includes time for your sauna/cold plunge and also a rinse in the shower before and after your session.
Do i need to book or can i just walk in?
We require that you complete an online booking prior to attending our Sauna Shack. This allows time for our traditional sauna to be heated to the right temperature prior to your arrival.
Do i need to bring anything for my session?
We recommend to bring a towel to use after showering, a water bottle and a change of clothing (for after your session).
Do you have a shower?
Yes we have a complete bathroom in our Sauna Shack. Feel free to shower before or after your session. (Note: Shower time is included in the 50 minute booking)
Can i bring someone with me?
Definitely! Our sauna can accommodate up to 3 people. We have a standard 1-2 person booking and we charge an extra $15 for a 3 person booking.
What is your cancellation policy?
Our policy allows you to cancel or reschedule your Sauna Shack session for free up to 2 hours ahead, otherwise you will be charged 50% of the service price for late changes and given a voucher to use or 100% of the service price for not showing up. You can cancel or reschedule via contacting the number provided.